10 Steps To Start A Online Business: Expert Speak

04 June 2019

  6 min read   |    560 views

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Make money online! That’s not a hoax. You can actually do it! 

According to Nasdaq, 95% of consumer purchases will be conducted online by 2040. This makes the digital landscape the biggest commercial real estate. It's infinite without political boundaries. Hence, you have access to the world market. 

Then what’s stopping every other entrepreneur from capitalizing on this endless opportunity? 

There’s a catch! 

A good opportunity is a dream for all. 

Right now, other future entrepreneurs are reading this very same article. They too hope to establish their business online. 

Then what makes you different?  

It is your business idea.  

You have the idea, and we have the implementation plan. 

A business needs both of these aspects to be strong and stand out. Also, the web's high accessibility makes it hard for online businesses to find their target audience. For that, you need expert business strategies.  

We'll use our experience to help you. We'll build a perfect plan around your business idea. This will help you start an online business as a unique solution for your target audience. 
 
Identify Your Business Idea 

Your business idea is the base of your business’s present and future. A great idea is important because of it: 

  • Helps you identify your target audience. 
  • Establishes your potential to encourage investors. 
  • Tells you how to apply a structured business plan for success

But What Is A Good Business Idea? Here Are Some Features That Make An Online Business Idea Great: 

  • Evolutionary: Unlike brick-and-mortar stores, online users are not just buyers. People turn to the internet for BETTER solutions. The first online grocery delivery platform didn’t invent the idea of selling groceries. But it did provide a BETTER way for customers to buy groceries. So, a great idea to start an online business is simply to build on improving how an existing industry functions. 
  • Scalable: Online buyers’ expectations are as vast as the internet itself. Thus, your business idea must have room for improvement at any given time. The scalability of an online business idea is determined by its ability to effectively handle growth in users, devices, or data. At the same time, it must ensure stable and reliable performance.
  • Unique: The internet is already full of multiple solutions for a single problem. If you replicate a competitor, show your uniqueness. Do this through marketing, new features, your brand voice, and other elements. 
  • Sustainable: The late 21st century is all about sustainability. An online business must etch on this feature in two aspects- the planet and the market. Your business must provide for increasing demands without affecting Mother Earth or having to shut down. 

Conduct Market Research 

A thorough market research is often the reason why you might drop a business idea. And unless you’ve dropped a few, you can’t land with the best. 

Market research is a continuous process for all businesses. You need it before starting and while running your business. 

Conducting market research helps you to comprehensively understand the target demographics, consumer behaviors, and competitors. It uses data-driven insights to make well-informed decisions and progress efficiently.  

To start an online business, gather market research data through two main sources - primary and secondary research.  

  • Primary research: It includes the information gathered to analyze the market through on-site investigations. The research can be either exploratory or focused on addressing specific inquiries. For online businesses, use email surveys or social media to engage with and follow buyers and competitors. 
  • Secondary research: T This method uses existing data for market research. This includes government census data, industry reports, and market trend statistics. It helps you develop a comprehensive idea of the market and competitive landscape. 

Budding entrepreneurs often seek help from agencies and marketers for market research. For instance, if you share your business idea with Viacon, we first determine your market. 

This includes understanding your audience, competition and current and future scopes. This market analysis helps you determine how to align each of these factors with digital mediums (search engines, social media, app stores, etc.) to maximize success. 

Create A Comprehensive Business Plan 

To launch a business that can achieve development and success, you need a business plan! A business plan offers a vision for the future and a strategy for growth.  

There Are Several Essential Components That Make A Business Plan Effective: 

(i) Business Description 

The business description in a plan gives a clear overview of the company's goals, products, services, and target customers. It includes details regarding the industry, current trends, competitors, team expertise, and the distinguishing factors that set your company apart. 

(ii) Strategy & Market Analysis 

The market analysis and strategy section of a business plan is essential for comprehending the target audience. This must include the following factors for an online: 

  • Your audience’s geographical locations. 
  • Primary pain points and needs. 
  • Demographics. 
  • Preferred social media platforms. 
  • Online venues where they spend their time.  

This section defines the target audience. It will guide decisions on how to connect with them. 

(iii) Marketing & Sales Plan 

This section details your marketing and sales strategies for your products and services. Here, you must include the following factors: 

  • Projected marketing strategies. 
  • Pricing plans. 
  • Sales approaches. 
  • Motivations for the target audience to select you over competitors. 
  • Value proposition. 
  • Methods for reaching your target audience. 

(iv) Description Of Management & Organization 

This part of the plan focuses on the management and organizational strategy of your business. Outline your leadership team, their roles, HR requirements, and the legal framework. 

(v) Product/Service Description 

It must include additional information regarding your products/services. These are: 

  • Manufacturing process details. 
  • Durability. 
  • Intended applications. 
  • Projected production costs. 

(vi) Competitors’ Analysis 

Conduct a comprehensive competitive analysis. This analysis must benchmark your organization against its competitors. Identify competitors' strengths and weaknesses. Note their unique market advantages.  

Lastly, analyze your business's unique aspects and market entry challenges. 

(vii) Plan For Operations 

In this part of your online business plan, you must depict the operational aspects of your company. Cover shipping logistics, patents, and personnel specifics, including the required number of employees in each department under operations. 

(viii) Finance Requirements & Projections 

The financial section of your business plan details your revenue generation strategy and funding acquisition methods. Also, it encompasses financial statements and cash flow projections. 

(ix) Executive Summary 

The executive summary is a crucial component of a business plan. It provides a comprehensive outline of the entire plan and details of what it will encompass. A smart entrepreneur composes it last. This facilitates an effective summary that includes the following: 

  • Mission statement. 
  • Products and services. 
  • The reasons for founding the company. 

Choose Your Business Structure 

Business structures vary based on several factors. These are: 

  • Number of owners. 
  • Personal liability risk. 
  • Share issuance. 
  • Licenses. 
  • Insurance. 

To Start An Online Business, You Can Consider Basing Your Venture On The Following Structures: 

  • Sole proprietorship. 
  • General partnership. 
  • Limited partnership. 
  • Limited liability partnership (LLP). 
  • LLC or S corporation. 
  • C corporation. 
  • Benefit corporation. 
  • Limited liability company (LLC). 
  • Nonprofit. 
  • Joint venture. 

To understand which business structure works best for your future, you must first evaluate the risk tolerance. For this, consider your comfort levels with financial and legal risks, which is, tax implications. 

Separate your personal and business assets. Moreover, there needs to be a comprehensive system to manage the legal issues and handling of business debt.  

Different types of businesses encounter different tax treatments from the IRS and state authorities. This includes pass-through, corporation, and nonprofit tax statuses.  

When selecting a business structure, another important aspect is your desired level of control over daily operations. Options such as sole proprietorship, partnership, corporation, and LLC provide varying degrees of this control and flexibility.  

You can also go for funding options. However, this impacts the selection of business structure. Thus, if you can start with your personal savings, venture capital, loans, or resource pooling, you can cut complications while setting up your business.  

Future growth and scalability considerations can greatly impact your business structure. Each business structure has its own advantages and disadvantages when it comes to expansion.  

The best way to sort this out set your personal and business goals first. A successful business is futuristic. Thus, you must be able to envision the desired future outcomes, taking into account substantial growth, side ventures, or sales. Adapt the business structure as goals develop. This ensures alignment with your ambitions. 
 
Build Your Online Presence

To start an online business without an online presence is like an abandoned fruit stand surrounded by other fruit stands that come equipped with sellers and other necessities. 

The need to build your online presence comes much before you start your business. The first part of the marketing funnel, awareness, begins when you start talking about your business niche online.  

You can do this through blogs and social media posts on platforms like LinkedIn. The internet business world demands expertise. Hence, your audience is looking for an expert other than just your product/services. This is more applicable to SaaS businesses. 

For eCommerce business modules, your online presence can serve more as an investigation. Look through your competitors and engage with your niche audience and posts. This helps you create a persona for your brand before beginning. 

The next step to building an online presence is creating a website. This is equivalent to your store. You can build one yourself or hire a professional.  

All you need is a hosting and a strong domain name, that should not match your company name. A pro tip, use keywords that describe your business to make it easier for customers to find you.  

For online sales, you must have an e-commerce platform instead of a simple website.

There Are Multiple Choices Available To You:  

  • Develop an e-commerce platform on your website by incorporating e-commerce tools. 
  • Use e-commerce packages provided by various web hosts.  
  • Partner with a hosted provider like Shopify or BigCommerce.  
  • Establish a store on a major online marketplace such as eBay, Amazon, Walmart, or Etsy. 

For anyone who wants to start an online business, you can make this your mantra- the sooner you find your presence online, the better it is! 
 
Set Up Payment Processing

Now comes the payment part! A payment process is not simply about setting up your online cash counter. It ensures payment management for both debit and credit transactions.   

The type of transactions you’re expecting will depend on your business model. For instance, if you’re a SaaS company, you might go for subscription or recurring payment methods. On the other hand, for physical goods (eCommerce), a one-time payment system is ideal. 

Online business is about making things easy for customers. So, offer multiple payment methods in your process. This can include: 

  • Credit/debit cards. 
  • Digital wallets. 
  • Bank transfers. 
  • Buy now, pay later services.  

Next, you must choose a payment gateway based on fees, security, and integration. Some of the popular options among online business owners include: 

  • Stripe. 
  • PayPal. 
  • Square. 
  • Authorize.  

You can also consider setting up a merchant account to accept online payments if needed. However, ensure compliance and security by implementing HTTPS, SSL certificates, fraud detection, and two-factor authentication.  

For successful conversions, one important factor is the checkout experience. Make this process as simple as possible. Minimize the steps, offer guest checkout, display payment options clearly, and outline costs upfront.  

Test the payment process thoroughly before launching by simulating scenarios to ensure functionality. Finally, check for anomalies in transactions after launch. Also, gather customer feedback to improve the payment experience. 
 
Develop A Marketing Strategy 

When you start an online business, you need a strong digital marketing strategy to begin with. 

Digital marketing comes with a huge scope and a multiplicity of avenues and scope for innovation. Let us talk about some of the most important marketing strategies that you cannot ignore- 

Email Marketing 

Email marketing has become a sure-fire first step even for brick-and-mortar stores. You can easily gather email addresses from customers and prospective clients through  

  • Online events. 
  • CTAs. 
  • Lead magnets like eBooks, white papers, branded reports, videos, case studies, online courses, etc.  
  • Promotions or referral discounts.  

Engaging consistently with your email list by sharing updates on new content, products, and news is a great way to increase traffic to your website. 

Organic Social Following 

Improving your social media presence is a necessity. It helps you strategize your digital marketing plan. Here are some ideas you can explore: 

  • Use dynamic images and captivating videos.  
  • Conduct giveaways.  
  • Partner with niche bloggers. 
  • Use appropriate hashtags.  

If you already possess a robust social media presence, increase your posting frequency. Make your posts visually rich. Sharing concise, engaging videos can enhance audience engagement.  

You must promote sharing your content. Another style for SMM strategy is including user-generated content.  

Lastly, concentrate on the channels that are most appropriate for your target customers. 

SEO For Your Site 

For Search engine optimization (SEO), begin by identifying your target audience. Understand their product search behaviors.  

Next, turn your eyes to on-page content. This includes product descriptions, images, and blogs. Here, you must employ the language that resonates with your customers.  

Optimize your presence with title tags and meta descriptions. These aspects help you inform search engines and users about the content and the summary of each page. 

All Kinds Of Paid Ads 

Google Ads enable you to bid on keywords. You can achieve a top position in search engine results with Googles Pay-per-click ads. This process does not require design and can generate new traffic.  

Another effective space for paid advertising is social media. It allows you to directly target your niche audience. 

However, the most crucial part of this strategy is budgeting. You can modify your strategies and budget according to the performance of ads in the initial weeks. 

Complementary Brand Partnerships 

A great strategy to start an online businesses is to cross-promote with other brands. It can help reach new, relevant audiences.  

Find a business with a similar target audience but offering a different product. You can balance your strategies from sponsoring a podcast to offering discounts on complementary products.  

For example, if you're an outdoor brand, partner with a hiking shoe brand or travel bloggers. 

Influencer Marketing 

Influencers possess substantial online audiences and can sway their followers' purchasing choices.  

Collaborating with the right influencer enhances brand visibility. It engages a significant audience of potential customers.  

However, you must confirm that the influencer's audience aligns with your target demographic and that their values correspond with your brand. Common strategies encompass blog posts, social media content, and event promotions. 
 
Launch Your Online Business 

The Internet is much about creating and indulging in the buzz. That is no different for an online business. 

If you want traction, you must create the buzz before launching your business. 

That said, content marketing, such as blog posts and emails helps you generate this anticipation. It also allows you to concentrate on strategies for lead generation pre-launch.  

Moreover, for eCommerce business modules, you must develop a compelling product listing. Feature your product lists with high-quality images, comprehensive descriptions, and relevant keywords. Obtain reviews prior to the launch. Check your inventory to ensure smooth fulfillment.  

To initiate a SaaS business, conduct research on competitors and the market. Emphasize the distinctive features of your product.  

You must implement a content marketing strategy to enhance visibility on search engines.  

A great way to create buzz for these businesses is by providing complimentary trials. They help you demonstrate the value of your product to businesses.  

For businesses in the food product sector, it is important to consider packaging, warehousing, and selling expenses before launching. Adhere to federal and state food regulations.  

Ensure precise labeling by submitting products for analysis. You can also hire a food broker. They can build ties with grocery stores and create a launch strategy.  

Monitor And Optimize Performance

To start an online business, you must rely on analytics dashboards. It gives quick assessment of website performance. You can use tools like Google Analytics and BigCommerce. They provide real-time data and customizable dashboards.  

Using data and metrics helps marketers and business owners optimize strategies and improve customer experiences. Here’s what needs to be tracked: 

Key Metrics 

Monitor key metrics like organic search traffic, new customers, and conversion rates. These reveal insights about business success and areas for improvement.  

KPIs 

KPIs, like website traffic and conversion rates, measure business success. They assess sales, marketing, and overall health. 

Marketing Success 

To find your marketing success, track metrics like pay-per-click traffic, email open rates, and social media followers. They provide insights into audience engagement and campaign effectiveness. 

High-Level KPIs 

Small business owners should track key metrics. These include customer lifetime value, acquisition cost, and gross profit. They help assess profits and guide decisions.  

Scale Your Business

Scaling a business means growing it sustainably. Your business must be able to handle more work and increase profitability.  

Start an online business using tech and automation to streamline operations. This helps them reach more customers and boost revenue.  

Mostly, scaling focuses on optimizing the business model. It helps your business to handle increased demand without sacrificing profit or quality.  

Scaling ensures long-term success. However, it requires careful planning and strategy. Here are some great strategies that can help you scale your online business.


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About author

Saswati Banerjee

Saswati Banerjee is a content writer with specialisations in different fields. Her niches vary from travel and food to fintech and games. A writer by day and a reader by night, she enjoys close company, a cup of coffee, and a guitar after a hard day at work

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