Privacy Policy

Last updated: 1st September, 2024

At Viacon, we are dedicated to safeguarding and respecting your privacy. This policy, along with our website terms and conditions that govern your use of our website, outlines how we process any personal data collected from you or provided by you. Please read this carefully to comprehend our views and practices concerning your personal data and how we handle it.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural

1.2. Definitions

For the purposes of this Privacy Policy:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Viacon and its Subsidiaries.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Viacon, accessible from https://www.viacon.io
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

2.1.1. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

2.1.2. Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

2.1.3. Email Information

When you send us emails, we may retain the content of the messages and your email address.

The information provided by you through the “Contact Us” form on this website will be solely owned by us, and we will not disclose it to any unauthorized third party without obtaining prior permission from you. We will not sell, share, or rent this information to any other person beyond what is disclosed in this statement.

2.1.4. Direct Mailings

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, emails, and other information related to our services and business developments.

2.1.5. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

2.1.6. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with newsletter, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain services or promotions.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

3. GDPR Data Protection Rights

We value your data protection rights and want to ensure you are fully aware of them. As a user, you are entitled to the following:

  • The right to access – You can request copies of your personal data, and we may charge a small fee for this service.
  • The right to rectification – You can request that we correct any inaccurate information or complete incomplete data.
  • The right to erasure – You can request that we erase your personal data under certain conditions.
  • The right to restrict processing – You can request that we limit the processing of your personal data under certain conditions.
  • The right to object to processing – You can object to our processing of your personal data under certain conditions.
  • The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions. If you make a request, we will respond within one month. To exercise any of these rights, please contact us.

3.1. Retention of Your Personal Data

We value your data protection rights and want to ensure you are fully aware of them. As a user, you are entitled to the following:

  • The right to access You can request copies of your personal data, and we may charge a small fee for this service.
  • The right to rectification You can request that we correct any inaccurate information or complete incomplete data.
  • The right to erasure You can request that we erase your personal data under certain conditions.
  • The right to restrict processing You can request that we limit the processing of your personal data under certain conditions.
  • The right to object to processing You can object to our processing of your personal data under certain conditions.
  • The right to data portability You can request that we transfer the data we have collected to another organization or directly to you, under certain conditions. If you make a request, we will respond within one month. To exercise any of these rights, please contact us.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

3.2. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

3.3. Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

3.4. Disclosure of Your Personal Data

3.4.1. Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

3.4.2. Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

3.4.3. Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

3.4.4. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

4. Our Country Specific Policies

Regional privacy legislation has been enacted internationally to guarantee that enterprises handle and manage users' data transparently.

4.1. India

The Personal Data Protection Bill of India enhances privacy and personal data protection practices for Viacon nationwide. The Information Technology Act of 2000, supplemented by additional regulations, is the legal framework for safeguarding personal information.This standard helps provide a framework for developing, implementing, and maintaining current data privacy standards. The standard consists of two parts:

  • The first mandates technological and administrative safeguards to ensure the confidentiality of personal and private data.
  • The second focuses on recommending strict adherence to the specific guidelines outlined to enhance compliance with the standards specified in the preceding section of the standard.

In India, Viacon is poised to align with the European Union's data protection measures while also considering potential modifications to the bill.

4.2. United Arab Emirates

The UAE Personal Data Protection Law (PDPL) enhances privacy and personal data protection practices for Viacon across the country. The law, promulgated under Federal Decree-Law No. 45 of 2021, serves as the legal framework for the protection and processing of personal data in the UAE. This standard provides a robust framework for developing, implementing, and maintaining up-to-date data privacy standards. The standard consists of two parts:

  • The first mandates implementing technological and administrative measures to ensure the confidentiality and security of personal data.
  • The second focuses on recommending strict adherence to specific guidelines and regulations designed to enhance compliance with the standards set forth in the initial section of the standard.

the UAE, Viacon is dedicated to aligning with global data protection measures, such as the General Data Protection Regulation (GDPR) of the European Union, while also ensuring full compliance with the UAE’s unique legal requirements.

5. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

6. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

7. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By visiting this page on our website: https://viacon.io/